| Setup and the first week | An app is running the same afternoon. What takes time is deciding which apps, then wiring them into something that matches how you actually work. | One workspace per trade, with the objects, documents, roles and reports already in place. Less choice, and correspondingly less to assemble. |
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| Who uses it day to day | Mature roles, profiles and sharing rules, with an admin console that will do very nearly anything you ask of it — once somebody asks. | Roles plus per-user permissions across every module, pre-seeded per vertical, so a new workspace starts with sensible roles rather than a blank policy. |
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| GST invoicing | Books is a full accounting product with GST built in — genuinely more accounting than we ship, and we are not going to pretend otherwise. | GST-correct invoicing raised from the operational record. Not an accounting package: GSTR-1 and GSTR-3B CSVs exist only where the workspace keeps the books (real estate and housing society), and a register everywhere else. |
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| Collections and payments | Gateways, dunning and reminders across the finance apps, configurable to a fine degree. | UPI pay-links on the document, reconciled server-side against a signed webhook, part-payments allocated to specific bills, and AutoPay mandates where the dues recur. |
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| Reminders and what is due next | Workflow rules and schedules you define. Very powerful once defined, and inert until somebody defines them. | Due dates that ship with the trade — a six-month dental recall, a construction milestone, a membership expiry, an AMC visit — already wired to a reminder on the day the workspace is created. |
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| Your customers | Client, vendor and customer portals across several apps in the suite. | Portals per trade — buyer, resident, patient, parent, student, member, agent — each showing the documents that trade actually issues, plus pay-links that need no login. |
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| Evidence and audit trail | Audit trails and field history across the suite. | An audit log on every change, with actor, timestamp and the values before and after. Read-only. |
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| Depth in your trade | Horizontal by design. CRM, books, HR, desk and projects fit any industry, and Creator lets you build the missing piece yourself — which is a real answer, not a dodge. | Twenty finished workspaces. A jeweller gets rate-of-the-day pricing and karigar job-work; a dental clinic gets an interactive tooth chart and six-month recalls; a builder gets construction-linked instalments and a society that forms itself at handover. Nothing to build. |
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| Industry documents | Excellent, highly customisable templates for the documents any business issues. | The documents a specific trade issues — demand letters, allotment letters, share certificates, no-dues certificates, prescriptions, fee receipts, Form 16A — rendered from live data with your logo. |
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| Integrations | An enormous marketplace, an integration layer of its own, and an API on essentially everything. This is Zoho's clearest advantage over us and it is not close. | A deliberately short list that runs in production — Tally, Razorpay, WhatsApp Cloud API, Meta Lead Ads, Google and magic-link and phone sign-in, Jitsi — each scoped to the workspaces named on our integrations page, not to all twenty. Plus scoped API keys, and HMAC-signed outbound webhooks whose event catalogue covers the real-estate, society, legal and CA workspaces today. |
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| Where your data lives | Multi-region data centres including India, and a long public record of not treating customer data as advertising inventory. | A dedicated database per business, hosted in India, exportable whenever you want it. One country, one boundary, no shared rows. |
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| How it is bought | Per-user subscriptions per app, or an all-apps bundle. The value for money is exceptional and saying otherwise would cost us your trust. | A monthly subscription per workspace, assembled from the modules you switch on, with a small rate for extra users. One bill, one login, one vertical. |
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