We keep this simple: cancel anytime — no lock-in. BizRevolt subscriptions are prepaid for the plan length you choose and are non-refundable, but you're never tied in: turn off renewal whenever you like and keep full access until the period you've paid for ends. We'll never lock your data away on exit.
1. Free trial (currently paused)
Free trials are currently paused — BizRevolt is available on paid subscription only. You choose a plan length and pay upfront; every plan is full-featured and a tax invoice is issued on each payment. We expect to reintroduce a free trial in future, and this section will be updated when we do. Until then, refunds and cancellation are governed entirely by the terms below.
2. Subscription plans & cancellation
BizRevolt offers four plan lengths: monthly, quarterly, half-yearly, and annual. You can cancel future renewals at any time from your operator console; the cancellation takes effect at the end of the current paid period and your workspace remains fully functional until then.
There is no auto-renewal lock-in — turning off auto-renewal is a one-click action. We will not surprise-charge you after a cancellation.
3. No refunds
BizRevolt plans are billed upfront for the plan length you select and are non-refundable, in whole or in part. Because you can cancel future renewals at any time (section 2) and keep using everything you have paid for until the period ends, there is no separate refund process.
If you would like a shorter commitment before moving to a longer, lower-priced term, start on the monthly plan — you can change plan length at any renewal.
4. Billing errors
The one exception to the no-refund rule is a billing error on our side — for example a duplicate charge, a charge after you had already cancelled, or being billed the wrong amount. Email us and we will correct it and return any amount collected in error. This is an error correction, not a refund of a valid subscription.
If you simply change your mind, turn off auto-renewal: the current paid period runs to its end and no further charge is made.
5. Module add-ons
Optional module add-ons (e.g. Society Operations, RERA Compliance, GST + TDS Filing) are billed with, and on the same non-refundable basis as, the base subscription. Removing a module via the operator console stops future module billing from the next renewal; the current period is not refunded.
6. Data export & deletion on cancellation
You can request a full export of your workspace data at any time via [email protected] or directly from the operator console (where supported). Exports are delivered as a PostgreSQL dump (per-tenant database) plus a ZIP of uploaded media. We do not charge for exports.
After cancellation, your workspace + databases are retained for 90 days to allow re-subscription without data loss. Beyond 90 days, data is permanently deleted from primary storage. Some records may persist in backups for up to a further 30 days before they roll off; encrypted backups become unreadable after that.
Indian tax and company law (including Section 36 of the CGST Act 2017, the Income-tax Act 1961 read with Rule 6F, and Section 128(5) of the Companies Act 2013) requires us to keep certain financial records (invoices, payments, audit logs) for up to 8 years. We retain these records in a write-only archive even after cancellation, disclosing them only in response to lawful requests under the DPDP Act and Indian tax law.
7. Failed payments & involuntary cancellation
If a renewal payment fails, we retry up to three times over five days and email you on each attempt. If all attempts fail, your workspace enters a 14-day grace period during which all data is preserved and you may re-attempt payment with the same or a different instrument. After the grace period, the workspace is suspended (data preserved for 90 days, then deleted per section 6 above).
8. Disputes & chargebacks
If you believe a charge is incorrect, please email [email protected] first — we resolve almost every billing concern this way within one working day. Initiating a Razorpay or bank chargeback before contacting us is your right, but it automatically suspends the workspace until the dispute resolves because Razorpay clawback rules block further usage.
9. Contact
All cancellation and billing requests go to [email protected]. We respond within one Indian working day (Monday–Friday, 09:00–19:00 IST), faster during business hours. We do not operate a phone-only support line for billing — email gives both sides a paper trail.
10. Changes to this policy
We may update this policy from time to time — for example, if we add new plan lengths or change cancellation mechanics. Material changes are notified by email to every workspace owner at least 30 days before they take effect. Your current subscription is governed by the policy that was in effect on the day you paid.
See also: Terms of Service · Privacy Policy · Contact us